Professional equipment
Moving blankets, shrink wrap, straps, and dollies — the right gear for careful handling of furniture and belongings.
Our commitment
Our damage resolution process
Careful movers — and a clear, fair plan for the rare case something unexpected happens. Here’s how we protect your home and belongings, and exactly what we do if an item is damaged during your move.
Care first
Your home and belongings, treated like our own
We know trusting someone with your home is a big decision. Our crews prioritize careful handling — furniture pads and bands, and protecting surfaces as appropriate — using professional moving equipment and proven techniques. The overwhelming majority of our moves finish with everything exactly as it should be — and when a customer does have a concern, we treat it seriously and handle it professionally.
How we prevent damage in the first place
Prevention is the real work. Most damage never happens because of the equipment, technique, and habits our crews bring to every move.
Protecting your home
We pad railings and protect tight corners and entryways as appropriate at both homes before anything moves.
Fragile & high-value care
Specialty wrapping and handling for antiques, glass, art, electronics, and anything irreplaceable.
Trained, careful crews
Proper lifting, disassembly, and padding are part of how our movers are trained to work — not an afterthought.
If the unexpected happens
How we make it right
If something is damaged during your move, we don’t disappear. Here is the clear, fair path we follow — no runaround.
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Tell us right away
Let your coordinator or crew lead know as soon as you notice a concern. The sooner we know, the faster we can help.
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We assess and document
We review what happened and document the item together — a simple, honest look at the damage and how it occurred.
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We arrange the repair
We work with experienced furniture-repair professionals to restore the piece properly whenever it can be repaired.
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We make it right & follow up
We resolve the concern fairly and professionally, and follow up to make sure you’re satisfied with the outcome.
Questions about damage and resolution
What happens if something is damaged during my move?
Tell your coordinator or crew lead as soon as you notice it. We’ll assess and document the item with you, and — whenever it can be repaired — arrange for experienced furniture-repair professionals to restore it. We resolve every concern fairly and professionally.
How do I report a concern?
The fastest way is to contact your moving coordinator directly, or call our office. Reaching out promptly helps us resolve things quickly.
Is Titan Elite licensed and insured?
Yes. Titan Elite is a licensed and insured moving company. Your coordinator can walk you through the coverage that applies to your specific move.
Who actually repairs the item?
When a piece can be restored, we bring in experienced furniture-repair professionals rather than attempting a quick fix — so the repair holds up and looks right.
Does reporting a concern affect my move?
Not at all. We’d always rather you tell us. Standing behind our work is part of the service — raising a concern is exactly what the process is here for.
Careful movers you can trust
From the first wrap to the last box, we treat your move like it’s our own. Request a free quote and let’s make it a smooth one.
Licensed & Insured 308+ Google Reviews Serving Memphis & the Mid-South